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FAQs

Common presale queries answered

Product Questions

Yes, all of our splashbacks are toughened, meaning that they are heat resistant to up to 400°C & are suitable to for all types of hobs including Gas, Electric & Induction.

The possibilities are endless, we can match almost any colour of your choice including any paint range such as Dulux, Farrow & Ball, Crown Paints, Laura Ashley, RAL Colours & many more major paint brands.

Very easy & fast to clean. We use a professional glass cleaner that can be purchased at the same time as your order.

When ordering your splashbacks, we provide two fixings options. Firstly we can supply you with a special glass adhesive/sealant or screw holes in each corner of the splashback. We would provide the screws & caps. Both options are really simple, it just depends on personal preference.

Our glass splashbacks can be ordered in 6mm, 8mm, 10mm & 12mm.

A glass splashback will have a longer life span than acrylic as it will not fade over time. Glass is much easier to clean & more hygienic. There are also more colour options with glass as acrylic is limited to around 20 colour options. Glass is also toughened & heat resistant.

We recommend that your wall should be tile free & as smooth & flat as possible.

We can offer a free measure service depending on your location, alternatively we have a ‘How to measure your splashback guide’. We have a step by step guide so you can measure your plug sockets, extractor fans etc. Feel free to contact us for further information.

Crystal Clear Colour are glass splashback specialists. We are here to guide you through the process from measuring, to choosing your colour & helping you to install your new splashback. We always aim to provide the highest level of service to all of our customers. 

Important information about orders

Returns, Refunds & Delivery

Upon receiving your parcel, please check for any visible signs of damage. If this is the case, please make your delivery driver aware of the damage & refuse delivery. Where there are no visible signs of defects, but upon opening the package it becomes apparent that there are defects, please contact us directly & please provide images of the defects. Items need to be checked & any problems reported to us within 24 hours of the package being delivered. We reserve the right to repair any defects. Please do not discard of any of the packaging, as we may need you to repackage the item to return it to us.

Upon fitting, if the splashbacks do not fit but the measurements match those supplied by yourself, we cannot issue a refund. It is especially important for you to double check your measurements before submitting them.

The total cost of your order will be displayed on your invoice/email, this will be sent to you after completing your order. Payment can be made securely online using debit & credit card. We do not accept American Express.

All prices quoted on Crystal Clear Colour website includes VAT but excludes delivery charges. We reserve the right to modify our prices at any time prior to a purchase but not after we have accepted your order.

Please allow up to 4 weeks after ordering, to receive your splashback. Due to glass manufacturing delays, there may be a delay to your order, however, we will try our upmost to complete orders within 4 weeks. We will keep you updated throughout. 

Please note, all images on our website are for illustrative purposes only. The colour on your received item may vary slightly to the image displayed on our website.

Please head over to our full Terms & Condtions page

Nationwide Supply

We supply to the Wirral, Liverpool & across the UK.

Superior Quality

Low Iron, Toughened glass, manufactured to your exact requirements

100% Secure Checkout

Pay via Credit / Debit Card with Opayo secure card processing.